Delivery
Delivery
Enjoy complimentary express shipping on all orders. We aim to dispatch all orders (except tailor-made orders and pre-orders) within 48 hours, not including Saturdays and Sundays.
In the rare occasion that one of our shipping carriers does not deliver correctly or in a timely manner, we are not liable for missed deliveries for slow or late package shipments due to circumstances beyond our control including but not limited to unexpected carrier delivery delays; weather-related delays; mechanical-related delays; 'Signature Required' package drop-off enforcement; missed delivery hang-tag notifications; local non-availability of package delivery speed; incorrectly entered shipping information, or missed driver package 'drop-off' by recipient.
Tracking Your Order
After your order has been confirmed and shipped out, you will receive an email notification with your order details for tracking. If you do not receive any shipment information, please contact our Customer Service by email on the "Contact us" section, we will help you with your order at once.
Customs Clearance
International customers remain solely responsible for all customs, duties, and taxes due at the time of delivery. Customers who refuse delivery will be assessed return shipping costs at the time of refund (if any).